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Ensure that requests are dealt with quickly and efficiently and carry out all processes and procedures related to Switchboard Services, including operating Emergency Procedures.
About the Role:
- Answer all incoming and internal calls to the Trust in a responsive and professional manner
- Ensure that requests are dealt with quickly and efficiently
- Operate Emergency Procedures, including Cardiac Arrest, Fire, and Major Incident Plan
- Adhere to all processes and procedures related to Switchboard Services
- Maintain a calm and professional demeanor, especially during emergency situation
- Previous experience in a similar role preferred
- Excellent communication and multitasking abilities
- Ability to remain calm and composed under pressure
- Knowledge of Emergency Procedures is a plus
- Strong customer service skills
The hours for this role at 10pm till 8am
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
