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Signature Bristol are excited to once again be recruiting for a well-established education training provider based in the centre of Bristol. They are seeking a friendly, hardworking and professional Programme Coordinator to join the team on a temporary basis starting as soon as possible.
This would be a full-time position working Monday Friday, 37.5 hours per week. There is some flexibility regarding start and finish times between the hours of 8:30 - 6pm. Based in Bristol City Centre (no parking), this role would be accessible for all major bus routes.
Within this role you will be integral to the delivery of high-quality programmes. Using excellent customer service, you shall work closely with Candidate Support Managers and others to ensure an outstanding end to end experience for participants.
Programme Coordinator Benefits and salary:- £12.00 per hour plus holiday pay.
- Flexible working hours
- Responding to enquiries through a variety of platforms including Zendesk.
- Ensuring all enquiries are responded to promptly and efficiently
- Process applications
- Update candidates on the process of their applications.
- Assist with event coordination and programme delivery.
- Confirming all eligibility requirements are met so applications can progress.
- Ensuring all key contact, funding and invoicing details are logged on the candidate management system.
- Guiding employers through the funding process - offering over the phone support and advice.
- Supporting apprentices and their employers through change of employment processes.
- Excellent written and verbal communication
- Proven customer service experience
- Ability to communicate with candidates, tutors and employers
- Work well under pressure
This role is a full time, temporary to permanent position starting Wednesday and working 5 days per week (flexible hours between 8:30am and 6pm).
Whilst we will endeavor to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.
Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we adviseconsulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.
