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Service Desk Analyst - Bristol

Experis
Posted a day ago, valid for 8 hours
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • An established client in North Bristol is seeking two Service Desk Analysts to join their Helpdesk team supporting an internal user base of 700 people.
  • Candidates should have experience in a 1st line role or a strong customer service background with knowledge in IT areas such as Networking and M365 environments.
  • The position involves providing 1st and some 2nd line support via phone, email, or face-to-face, with a focus on meeting set SLA targets.
  • This on-site role requires 5 days a week in an accessible office location, with a shift pattern operating from 7.30am to 5pm.
  • The role offers a competitive basic salary along with excellent training opportunities, benefits, and career progression.

Service Desk Analyst - Bristol

An exciting opportunity to join an established client of mine based in North Bristol who are seeking two new members of their Helpdesk team which support an internal user base of 700 people.

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate.

The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets.

This role requires 5 days a week on-site working in an office in North Bristol that is easily accessible via the M4/M32 motorway network.

The team cover a shift pattern operating from 7.30am - 5pm.

Good benefits, training and career progression are offered together with a competitive basic salary.

If this Service Desk Analyst role sounds of interest please get in touch with your latest CV.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

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