Area Operations Manager

Phillips Grant Associates are assisting a business exclusively to recruit for an Area Manager to support and guide a diverse team consisting of 6 people within operations, sales and support. To be successful in this position you will need to have a proven track record of managing a diverse team.

Key Responsibilities:

• Direct and manage the BDM, Client and Operational Teams activities and review progress through Performance Management Evaluation process V’s agreed objectives.
• Schedule Branch sales meetings with Branch Sales Representatives to guide and share market information.
• The management and overall responsibility of branch budget and profit and loss accounts.
• Act as a key account manager for National accounts within your Branch, regularly attending sales meetings with your Business Development Managers.
• Execute a Branch Strategic Planning Process and implement a Strategic Business Approach.
• Maintaining existing accounts and increasing sales of all products.
• Accomplish Branch objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in your Branch.
• Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions of all staff within your Branch.
• Achieve Branch sales operational objectives by contributing Branch sales information and recommendations to strategic plans
• Interpreting National action plans into your territory.
• Enforcing policies and procedures set by the Company
• Meeting Branch sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Establishing, maintaining and expanding your customer base.
• Servicing the needs of your existing customers whilst also focusing on new business to grow the area.
• Setting sales targets for individual members of the team and also the team as a whole to aid the overall branch performance.
• Building and maintaining rapport with key customers; identifying new customer opportunities. Recruiting and training staff alongside Human Resources to ensure all staff are recruited and trained in line with Company’s people agenda.
• Allocating areas to sales people to ensure the area is covered and a sustainable amount of new business is won.
• Monitoring your team's performance and motivating them to reach targets with regular 1:1 and performance reviews.
• Compiling and analysing sales figures and reporting figures weekly to Operations Director.
• Collecting customer feedback and market research from key stakeholders.
• Keeping up to date with products and competitors within the industry to ensure our products and services are competitive and current.
• Full responsibility of all sales compliance processes within your Branch or area ensuring company and statutory standards and laws are being adhered to at all times.
• Closely working with Company Legal Counsel to ensure legal compliance.
• Managing all day to day functions carried out at offices of the Branch.

Package includes - £35,000 - £40,000 basic salary, £5,700 car allowance, commission, discretionary bi-annual bonus, healthcare plan, contribution to gym membership, employee assistance programme and pension.

This is an exciting opportunity to join a thriving office within the company and assist them as they continue to grow. We are only able to respond to successful applicants due to high volumes of applications across our advertised positions.