Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC.Accountabilities* Handle all credit control procedures in line with company* Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate* Maintain accurate and up to date client notes following conversations with clients, using Workday to record status* Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios* Monitor queries and disputes, ensuring the appropriate escalation* Ensure consistent application of the firm's debt provisioning policy* Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared* Ensure that there are minimal unallocated cash receipts* Review and analyse aged debt against defined metrics* Prepare summary reports as and when required* Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate* Where necessary, engage and manage the process of debts that need to go legal* Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager* Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation* Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)* Provide client base with monthly statements of account as appropriate* Produce copy bills or summary backup if required for clients* Process Credit Notes assigned in an accurate and timely manner* Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commencesThe Experience You Will Bring* Professional services experience (ideally), Workday experience would be preferred.* Excel skills to a competent level.* Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required* Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues* Commitment to delivering exceptional client service to internal and external stakeholders
INDCC