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- Proactively manage and monitor the credit control process to ensure timely collection of payments
- Review and reconcile customer accounts, resolving discrepancies and disputes promptly
- Generate and send out invoices, statements, and reminders to clients
- Maintain accurate records of all credit control activities and customer communications
- Collaborate with internal teams to resolve payment issues efficiently
- Prepare weekly and monthly reports on aged debt and cash collection performance
- Assess customer credit limits and recommend adjustments where necessary
- Support the finance team with administrative tasks and ad hoc duties as required
- Proven experience in a credit control or similar role
- Strong understanding of credit management and accounts receivable processes
- Excellent communication and negotiation skills, both written and verbal
- Ability to work independently and manage multiple priorities effectively
- Strong attention to detail and analytical skills
- A positive, professional attitude and a proactive approach to problem-solving
- This role is 100% office based
