Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team?

I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC.

Accountabilities

Handle all credit control procedures in line with company
Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate
Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios
Monitor queries and disputes, ensuring the appropriate escalation
Ensure consistent application of the firm's debt provisioning policy
Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared
Ensure that there are minimal unallocated cash receipts
Review and analyse aged debt against defined metrics
Prepare summary reports as and when required
Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
Where necessary, engage and manage the process of debts that need to go legal
Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager
Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)
Provide client base with monthly statements of account as appropriate
Produce copy bills or summary backup if required for clients
Process Credit Notes assigned in an accurate and timely manner
Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences

The Experience You Will Bring

Professional services experience (ideally), Workday experience would be preferred.
Excel skills to a competent level.
Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required
Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
Commitment to delivering exceptional client service to internal and external stakeholders

INDCC

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