Complaints Administrator

Sanderson

Posted 9 hours ago, valid for a month

Bristol, City of Bristol BS6 5EX

£200 - £35 per day

Full Time

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Sonic Summary

The job is for a Complaints Administrator on a 10-week contract based in Bristol with hybrid working options and potential for fully remote work.
The position offers a salary of approximately £200 per day, and it is inside IR35, requiring candidates to work via an umbrella company.
The role involves producing letters for customers regarding unsettled estates, providing customer service via email and phone, and managing incoming complaints.
Candidates should have experience in complaints handling, preferably within a financial services environment, along with strong administration skills and attention to detail.
Interested applicants are encouraged to apply online with an updated CV.

Complaints Administrator

10 week contract
Bristol (Hybrid) Potential for fully remote working
c£200 per day (inside IR35/via umbrella company)

Sanderson have partnered with a leading financial services brand to identify multiple administrators with complaint handling experience to support on an ongoing bereavement remediation project.

What you'll be doing;

Producing letters for customers inheriting unsettled estates. These will include estate/account calculations and payment details.
Providing customer service via email and telephone.
Managing incoming complaints.

Experience required;

Complaints handling (ideally within a Financial Services environment)
Administration experience (attention to detail will be key)

If this is of interest, please apply online with an updated CV.

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