Customer Service Administrator

Reed

Posted a day ago, valid for 9 days

Bristol, City of Bristol BS119HU, England

Full Time

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Sonic Summary

The job title is Customer Service Administrator located in Avonmouth.
The salary for this position is £26k, with potential bonuses after a three-month probationary period.
Candidates are not required to have prior experience as training will be provided, but must possess excellent communication skills and be well organized.
The role includes managing customer enquiries, communicating via phone and email, and problem solving with service providers.
The company offers a supportive working environment, 31 days of holiday including bank holidays, and a pension scheme.

JOB TITLE CUSTOMER SERVICE ADMINISTRATOR

LOCATION: Avonmouth

SALARY: £26k

Hours: 09:00 - 17:00

Working for a large a privately owned company with over thirty years’ experience as a manufacturer and distributor

We have an excellent reputation within our industry for providing a superior service and quality products to the trade.

The vacancy is in the position of Customer Service Administrator to support our existing team.

Candidates must be confident and have excellent communication skills, as well as being well organised.

Candidates should also enjoy problem solving, and have a good eye for detail and be self-motivated.

Experience is not essential and training in company products, procedures and systems will be provided.

The role involves

• Taking and managing incoming customer enquiries & problems

• Customer communication via phone and e-mail.

• Liaising with our Service Providers to give quick and efficient response to customers

• Arranging exchange & installation of faulty appliances.

• Problem solving

We have an excellent working environment, and a great team of people.

The salary is in the region of £26k- plus bonuses, (subject to completing 3 month probationary period) we offer 31 days holiday including bank holidays and a company pension scheme is available.

We are a very enthusiastic group of people – and need likeminded people to join us.

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