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Customer Service Advisor

MATTHEW OLIVERS LTD
Posted 6 hours ago, valid for 15 days
Location

Bristol, Gloucestershire BS32 8BS, England

Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position requires a confident and motivated individual to join a market-leading business.
  • Candidates should have some experience in administration or customer service, along with strong communication skills.
  • The role involves interacting with customers and suppliers via phone and email, as well as troubleshooting queries.
  • The salary for this position is £24,500, and it offers 25 days of holiday plus bank holidays.
  • This opportunity is ideal for those looking for a supportive work environment with additional benefits like enhanced pension contributions and life insurance.

Customer Service Advisor

Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment?

Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role.

You will need the following skills and experience:

  • Fantastic communication skills both verbally and written
  • Self-starting and highly motivated to do a fantastic job
  • Some experience within administration, customer service or transferable skills
  • Able to work independently and as part of a team.

What you will be doing:

  • Interacting with new and existing customers and suppliers to provide the best possible service via phone and email.
  • Working with other departments to find the solutions to customer queries
  • Providing updates on orders and available stock to resellers
  • Troubleshooting and investigating solutions to a wide range of queries
  • Ad hoc customer service and admin tasks

What's in it for you?

Salary: £24,500

  • 25 days holiday plus the bank holidays
  • Excellent working environment
  • Enhanced company pension contribution
  • Life insurance

This is a fantastic opportunity to join an established business who create a friendly and supportive environment for all employees. You'll be working in a newly refurbished office providing a clean, modern and spacious feel.

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.