Back to searchCustomer Service Advisor
Pertemps Bristol Commercial
Posted a day ago, valid for 15 days
Bristol, City of Bristol BS119HX, England
£25,714 - £26,000 per annum
Full Time
Retirement Plan
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Sonic Summary
- The position of Customer Service Advisor is available in Avonmouth with a salary of £25,714 per annum plus bonus.
- This is a permanent, full-time role requiring no prior experience as full training will be provided.
- The successful candidate will handle customer inquiries, resolve issues, and communicate effectively via phone and email.
- The company is looking for someone who is confident, organized, and enjoys problem-solving, with a proactive attitude.
- Benefits include 31 days of holiday, a company pension scheme, and a friendly work environment.
Location: Avonmouth
Salary: 25,714 per annum plus bonus
Hours: Monday to Friday, 9am - 5pm
Type: Permanent, Full-Time
Pertemps Bristol are currently recruiting for a Customer Service Advisor to join a fun and friendly team based in Avonmouth. This is a fantastic opportunity to work for a family-run business with over 30 years of industry experience. The company is seeking someone to become a key part of their dedicated team, with interviews to be held ASAP.
Main Duties
Handle and manage incoming customer enquiries and resolve any issues or problems.
Communicate with customers via phone and email, providing exceptional customer service.
Liaise with Service Providers to ensure quick and efficient responses to customer concerns.
Arrange for the exchange and installation of faulty appliances.
Resolve customer issues with a strong focus on problem-solving.
Skills
To be successful in this role, you should:
Be confident and possess excellent communication skills.
Be well-organised with strong attention to detail.
Enjoy problem-solving and have a proactive attitude.
Be self-motivated and work well within a team environment.
Experience is not essential as full training on company products, procedures, and systems will be provided.
Benefits:
Competitive salary of 25,714 per annum, plus bonus.
31 days holiday, including bank holidays.
Company pension scheme.
Ample parking available onsite.
Work Environment:
This is an opportunity to join a friendly and supportive team where you will feel welcomed from day one. The company values a good sense of humour and a strong work ethic. Plus, they appreciate someone who can make a great cup of tea or coffee
If you are interested in applying for this fantastic role, please click APPLY.
