Customer Service Advisor

Pertemps Bristol Commercial

Posted 2 days ago, valid for 6 days

Bristol, City of Bristol BS6 5EX

Full Time

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Sonic Summary

The position of Customer Service Advisor is available in Avonmouth with a salary of up to £33,000.
Candidates should have at least 1 year of experience in a sales or customer service role.
Responsibilities include managing client accounts, processing orders, and providing excellent customer support.
The role requires strong communication skills and a proactive, customer-first attitude.
Benefits include a company pension, employee discounts, life insurance, and free on-site parking.

Customer Service AdvisorAvonmouthUp to £33,000Monday - Friday | 8:30am - 5:00pmI am currently looking for a Customer Service Advisor to join a friendly, well-established distribution team in AvonmouthIn this full-time, permanent position, you will be responsible for managing client accounts, taking and processing orders via phone and email, and delivering outstanding customer service. If you have experience in a business-to-business environment-or you have worked in a customer service or telephone email sales role. Full training and ongoing development are provided.Main Duties" Customer Assistance: Promptly and courteously respond to customer inquiries via phone and email." Issue Resolution: Troubleshoot and resolve customer concerns using available tools and resources." Order Management: Process orders, track shipments, handle cancellations/modifications, and ensure a smooth buying experience." Product Knowledge: Build a strong understanding of our product range to confidently assist customers." Up-Selling: Spot opportunities to promote complementary products that add value for customers." Professional Communication: Maintain a friendly, empathetic, and respectful tone in all interactions.Skills" 1+ year of sales or customer service experience required" Experience in sales (preferred)" Strong communication and problem-solving skills" A proactive, customer-first attitude" Ability to commute to AvonmouthBenefits" Company pension" Employee discount" Life insurance" Free & on-site parkingThis is a fantastic opportunity to join a supportive company that values its people and offers long-term career progression.If you are interested please click APPLY

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