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Customer Service Advisor

MATTHEW OLIVERS LTD
Posted a day ago, valid for a month
Location

Bristol, Gloucestershire BS32 8BS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Advisor in a market-leading business that emphasizes a fantastic working environment.
  • Candidates should possess strong verbal and written communication skills, be self-motivated, and have some experience in administration or customer service.
  • The role involves interacting with customers and suppliers via phone and email, troubleshooting queries, and providing order updates.
  • The salary for this position ranges from £24,500 to £28,000, with additional benefits including 25 days of holiday and enhanced pension contributions.
  • This is an excellent opportunity for individuals looking to join a supportive team in a newly refurbished office space.

Customer Service Advisor

Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment?

Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role.

You will need the following skills and experience:

  • Fantastic communication skills both verbally and written
  • Self-starting and highly motivated to do a fantastic job
  • Some experience within administration, customer service or transferable skills
  • Able to work independently and as part of a team.

What you will be doing:

  • Interacting with new and existing customers and suppliers to provide the best possible service via phone and email.
  • Working with other departments to find the solutions to customer queries
  • Providing updates on orders and available stock to resellers
  • Troubleshooting and investigating solutions to a wide range of queries
  • Ad hoc customer service and admin tasks

What's in it for you?

Salary: £24,500 - £28,000

  • 25 days holiday plus the bank holidays
  • Excellent working environment
  • Enhanced company pension contribution
  • Life insurance

This is a fantastic opportunity to join an established business who create a friendly and supportive environment for all employees. You'll be working in a newly refurbished office providing a clean, modern and spacious feel.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.