Back to search
Customer Service Co-Ordinator
Avonmouth, Bristol -BS11 8AZ
25,000 - 28,000 + Benefits + Bonus
Our Southern Customer Service team are looking to recruit a Customer Service Co-ordinator to join the team, playing a key role in managing our exemplary Customer Service standards, and assist in the ongoing development and improvement of the department.
Responsibilities:
-
Act as first point of contact to answer and deal with all calls and enquiries relating to our developments
-
Build and maintain strong working relationships with internal stakeholders including Maintenance Technicians, Site Managers, Contractors, Managing Agents and the Sales Team
-
Allocate work to the Maintenance Technicians in a timely manner, managing their diaries effectively
-
Delivers consistently high-quality and professional customer service, to internal and external customers by telephone and in written communications
Requirements:
-
Extensive telephone-based Customer Service experience, ideally within the Housebuilding / Construction / Property sector
-
Full driving license and own transport required due to office location
-
Fast thinking, customer focussed individual
-
Ability to communicate well, and influence at all levels
What We Offer:
-
Starting basic salary of between 25-28k + bonus scheme (10%)
-
25 days Annual Leave + Bank Holiday + Christmas Shutdown
-
Fantastic suite of benefits including Private Healthcare, Private Pension, Life Cover
-
Excellent training and development opportunities
