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We are working with a leading financial services organisation who are looking to grow their Bristol based employee benefits division. Our client is a reputable business that have grown substantially over the past few years, with ambitious growth plans for the short-, medium- and long-term future.
We are seeking a Corporate Administration Team Leader responsible for overseeing the administration of group risk and healthcare policies. This leadership role involves managing a team to ensure seamless, efficient, and high-quality service delivery. The position emphasises fostering a positive team environment, maintaining operational excellence, and collaborating with related departments such as Group Pensions, Workplace Advice, and Auto-Enrolment. This opportunity is ideal for a proactive leader who thrives on problem-solving and process improvement.
Key Responsibilities:
- Team Leadership: Manage and develop the Group Risk & Healthcare Team, setting objectives and promoting a collaborative, high-performing work environment.
- Policy Administration: Oversee the administration of group risk and healthcare policies, ensuring accuracy, compliance, and timely delivery.
- Operational Excellence: Drive process improvements to enhance service quality and efficiency.
- Cross-Team Collaboration: Coordinate with related departments to deliver integrated solutions.
- Client Management: Maintain strong relationships with clients and insurers, addressing complex issues effectively.
- Compliance and Reporting: Ensure adherence to regulatory requirements and produce performance reports.
Key Skills & Competencies:
- Leadership & Motivation: Proven ability to manage and develop a high-performing team.
- Problem-Solving: Solution-oriented with a focus on continuous improvement.
- Process Optimization: Expertise in enhancing workflows for compliance and accuracy.
- Client Focus: Strong relationship management skills.
- Cultural Leadership: Champion professionalism, integrity, and excellence within the team.
Experience & Qualifications:
- Experience in corporate benefits administration, especially in group risk and healthcare. Proven track record of team management and process enhancement.
- Qualifications: Relevant industry certifications (e.g., CII in Group Risk or Healthcare Benefits) are a plus.
Behaviours:
- Collaborative Leadership: Encourage teamwork and cross-departmental cooperation.
- Results-Driven: Commit to operational excellence.
- Trustworthy & Ethical: Uphold high standards in client data handling.
- Role Model: Foster a positive, high-performance culture.
Benefits:
- Competitive salary to £43,000
- Discretionary bonus
- Private Medical Insurance
- Employee Pension Scheme
- Generous holiday entitlement
- Life Assurance, Dental Insurance, and more flexible benefits
