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Excited to grow your career?
Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.
About the role
As a design lead at Hargreaves Lansdown (HL), you'll play a pivotal role in shaping the user experience and visual aesthetics of our digital financial products. You'll be leading a team of talented designers and collaborating closely with developers, product managers, and stakeholders.
Operating at a strategic level collectively with other design leads, you'll drive the design strategy across the business, with responsibility for setting standards and applying design practices across your Tribe.
This is a varied and creative leadership role, where you will be accountable for the growth, development, and direction of your design team, appraising and aligning individual objectives to ensure the design vision, strategy and roadmap is aligned to HL's core organisational objectives and values.
What you'll be doing
- Growing, coaching and nurturing a team of skilled, motivated, and happy design professionals.
- Shaping and driving the design vision, innovation and strategy across your Tribe.
- Partnering with senior stakeholders to understand business need, manage expectations and provide challenge when required.
- Overseeing the entire design process, from discovery and ideation to design and implementation.
- Ensuring consistency of experience across platforms and devices while balancing user needs, business requirements, and technical constraints.
- Collaborating with product managers, user research, service delivery and other and cross-functional teams to define product vision, features, and functionality.
- Managing and overseeing the mapping of end-to-end customer journeys, identifying touch and pain points and integrating with back-stage teams and processes.
- Championing accessibility, inclusivity, and human-centred design principles.
- Prioritising and tracking work, adapting to changing needs of teams.
- Coordinating design activities, unblocking barriers to progress across multiple areas of work simultaneously.
About you
- Exemplary design skills covering psychology, interaction, accessibility, service design, prototyping, IA, usability, and UCD methods
- Proven leadership skills with experience scaling design capability and leading technical experts
- Experience within Fintech, with an understanding of investments, pensions and savings products
- Excellent verbal and written communication skills.
- Familiarity with Agile methodologies and iterative design processes.
- Proficiency in design tools (e.g. Sketch, Figma, Adobe Creative Suite).
- Familiarity with front-end frameworks (e.g. React, Angular, Vue) will be a plus.
- Willingness to pitch in and support with design work during busy periods.
Interview process
The interview process will include a skills-based interview, followed by a final stage interview including a psychometric assessment, presentation, and behaviour-based questions.
Working schedule
This is a full time, permanent role covering 37.5 hours per week. Our office is based in Bristol, BS1 5HL - hybrid working is available, flexible and open for discussion.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* & annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year at annual enrolment
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and out patientcare
- Help@hand and an Employee Assistance Programme
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
* dependant on role level
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
