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Job Scope:We are seeking a Care Coordinator to join our clients team in Bristol. This role will be primarily office-based for the first six months, with the potential to transition into a hybrid work arrangement.As a Care Coordinator, you will provide essential support to both clients and clinicians, ensuring exceptional service that goes beyond expectations. Your focus will be on delivering effective staffing solutions, working closely with the Transforming Care teams, Account Management, and Sales to support client account management and foster company growth and retention.The Care Coordinator will be responsible for managing incoming inquiries, collaborating with team members to ensure prompt and successful resolutions that align with Nursline Community Services needs. Additionally, the Care Coordinator will accurately match clinicians to client requirements while adhering to guidelines, policies, procedures, and relevant regulations.Do you have?
- At least NVQ level 2 in Health and Social Care (desirable).
- Work experience in the healthcare sector.
- Previous experience dealing with or within a high-volume incoming call and query environment.
- Practice in using relevant business software such as Microsoft Word, Outlook, and Excel.
Benefits:
- Employee Assistance Program.
- Retail Discount Scheme.
- Workplace pension scheme.
- My Gym Discounts.
- Cycle to Work scheme.
- Health Cash Plan.
- An additional four wellness days, which will be included in your holiday entitlement.
- An extra day holiday to be taken for birthdays.
- Group Life Insurance.
- Group Critical Illness cover.
- Income Protection cover.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.Join us in championing our values and building a workplace where everyone can thrive.We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
