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Lounges are pretty special places, and what makes them so special is the brilliant people who run them. As a Senior General Manager of Ritorno Lounge, Loungers multi million pound flagship site, things will run slightly differently, not only will you be bossing downstairs, leading the team to run 14 great shifts, you will also be taking full control of the Caraboo room, heading up the events side and driving a highly successful events business.
Its a great and incredible opportunity for a driven, established and ambitious operator.
Caraboo Room
- Plan, coordinate and execute a variety of events, internal and external events.
- Managing the sales and events manager in taking the proactive approach
- Managing the events budget, ensuring cost effective solutions without compromising quality
- Overseeing the team at events, front and back
- Achieve financial targets by effectively managing costs and maximising revenue opportunities
- Monitor daily sales, labour costs and key financial metrics, optimising staffing levels and scheduling strategies to maintain efficiency without compromising service.
The Good Stuff
- A strong bonus up to 25% of your salary
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager or experience multi-site Operator with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a high volume bar/restaurant environment serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment of large teams for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
