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Job Title: Account Process Manager
Location: Bristol - Hybrid Working
About Us:
Established 40 years ago, we offer industry expertise in recruitment, solutions, consulting and executive search.
Through our UK-wide network of offices we offer support to clients and candidates across a wide range of industry sectors, including Financial Services, Information Technology, Not-for-Profit, Retail and Consumer, Government and Defence, Utilities and Energy, and many more.
The cornerstone of our business is our partnership approach. It's what brings together our four divisions, and what sets us apart.
This is your chance to build your career with great people. We're all about human interactions and lasting relationships. We're flexible, agile, and creative. We're collaborative, working together to understand and support each other and our clients.
The Role:
You will be responsible for receiving, recording, and managing information from clients and internal teams to ensure the smooth daily operation of group house accounts. You will also ensure adherence to processes and track SLAs as needed. Coordinate/facilitate all interviews with client contact and/or RBP
- Liaise with client directly or via RBP and internal recruitment team to facilitate any qualification required/arrange briefing calls and attend briefing calls where required
- Liaise with internal recruitment teams and third-party suppliers to confirm interviews
- Always ensure 100% real-time data available for client and/or RBP throughout recruitment process
- Record all information on our internal database throughout placement
- Build relationships with key stakeholders
- SLA Tracking where applicable
What were looking for:
- Experience in an administration position.
- Effective communication and relationship building skills.
- Good understanding of recruitment processes
- Experience working collaboratively across multifunctional teams in a fast-paced environment.
- IT skills to including the use of Outlook, Word and Excel
