2nd Line Support Analyst

2nd Line Support Analyst

Stoke Gifford - Predominantly on-site

12 month rolling FTC

Up to £33,000/annum

Must be eligible for UK MoD Security Clearance

Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking for someone with 3 years experience in a relevant role (1st line is fine) so join as a 2nd Line Support Analyst on a 12 month rolling FTC.

You should have a technical background providing support to end users via helpdesk software, an understanding of ITIL best practices and a customer focused approach.

You will have the opportunity to progress towards Oracle and SQL Database management as well as potentially mentoring of more junior team members in due course.

Due to the high level of clearance the company will look to put you through, you must be a Sole UK National in order to apply to this position.

You must also be able to commute to Bristol Business Park in Stoke Gifford, this is a full time on site role with some flexibility depending on end client requirements, but this cannot be guaranteed.

This ia a great role for someone interested in working with the MoD and looking to progress towards the 2nd Line.