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IT Technical Support / 1st Line

Interaction - Bristol
Posted 4 days ago, valid for 3 days
Location

Bristol, City of Bristol BS1 6WS, England

Salary

£22,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The IT Technical Support position in Avonmouth offers a salary of £24,000 plus benefits for a permanent role.
  • The company is seeking an enthusiastic individual with IT Support or Repair experience to join their expanding technical team.
  • The role involves maintenance and repair projects, including component-level debugging and providing basic 1st line support to customers.
  • Candidates should possess good fault finding and hand soldering skills, along with an understanding of PCB technology and product assembly.
  • Own transport is required, and the position is full-time, Monday to Friday, with regular training opportunities.

IT Technical Support

Avonmouth (own transport a must have)

£24,000 & Bens - Permanent Vacancy

The Opportunity

Due to significant growth, the IT technical team is expanding and can offer a brand new opportunity for an enthusiastic individual with IT Support / Repair experience. As a Repair Technician / Technical Support Engineer, you will become an integral part of the technical support team and will be involved in a wide range of maintenance and repair projects including component level debug and rework assignments; Mobile Computer, Barcode Scanner and Barcode / Thermal Printer repairs; and complete product configuration and refurbishment projects.

A bit about you:

The role will involve providing some basic 1st line support to our customers, logging calls, basic fault diagnosis, escalation and updating customers on progress. It will also be useful to have a good basic understanding of PCB / Surface Mount Technology and be used to working to tight deadlines in technically demanding environments. You should have good fault finding and hand soldering skills. An understanding of Android Operating Systems would be beneficial. General product assembly & disassembly and product testing experience will be required. Attention to detail, and the ability to work with small components are essential for this role.

Extra Information

Full-Time position - 8.30am to 5.00pm from Monday to Friday inclusive. Regular Training on Solutions and Technology -

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.