Service Designer

Westlakes Recruit are currently recruiting for a Service Designer on a long term contract basis based in Bristol.

This role involves design and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops/laptops, associated infrastructure, applications and systems access as appropriate. You'll work with a small end user migration team including a Services Transition Lead, User & End User Compute Coordinator, end user hardware deployment & floorwalking team and the primary IT Service Provider within an IT & Records programme workstream, and be expected to work and engage with the other programme workstreams, transferring sites and their end users etc.

Key Deliverables
* Design and implement IT services solutions to address the IT services transfer and business change requirements.
* Collaborate with transferring sites personnel & functions, the migration & service transition team and primary IT Service Provider to validate solution requirements.
* Provide technical guidance and support to the migration and service transition team.
* Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements.
* Support the planning, testing and execution of the IT services migration.
* Proactively chase down and/or escalate issues where necessary.
* Support the maintenance of safe, compliant and secure business operations, and people change imperatives.
* Identification, capture and sharing of lessons learnt and associated enactment of timely continuous improvement activities.

Qualifications & Experience
* Strong understanding of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles.
* Excellent problem-solving and analytical skills.
* Strong communication and stakeholder management abilities.
* Ability to manage multiple site migrations simultaneously.
* Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable)

Why We're Different: Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives.

Smarter, faster, more agile - we have a laser focus on nuclear, with deep sectoral knowledge.

We develop nuclear talent pools before you know you need them! We do Nuclear. We only do Nuclear. We do all of Nuclear.

Powering a Diverse Nuclear Future: As an equal opportunities business, we value applications