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JOB TITLE: IT Trainer
LOCATION: Bristol - hybrid
THE PACKAGE: £45,000 - £55,000
THE BUSINESS: C4S Search are proud to be partnering with a law firm.
THE OPPORTUNITY:
- Develop and maintain expertise in firm software and systems
- Lead the design and delivery of IT inductions and ongoing software training.
- Identify and provide additional user training as needed.
- Collaborate with external software suppliers to stay updated and resolve training issues.
- Support and upskill the IT helpdesk by sharing system knowledge and solutions.
- Ensure user guidance materials (guides, videos, infographics) are current and accessible.
- Assist in creating and maintaining IT policies and processes.
- Foster strong relationships with staff across all offices and establish local training experts.
THE SKILLS REQUIRED:
- A qualification at HND level or higher in IT, Computer Science, or Training & Development is desirable.
- Previous experience in a similar training-focused role, ideally within a legal or professional services setting, would be beneficial.
- Strong IT skills with the ability to quickly learn new systems and clearly explain their use and functionality to end users.
- Proven experience in delivering training across various IT platforms, including remote sessions and one-to-one desk-side support.
- Excellent written and verbal communication skills, with the ability to engage and build rapport at all levels within the organisation.
- Skilled in designing and delivering training that is engaging, inclusive, and tailored to different learning styles and levels of experience.
- Well-organised, with the ability to manage your own workload and training calendar effectively.
- Strong analytical skills, with the ability to interpret complex information, distinguish between essential and non-essential requirements, and tailor training to meet business needs.
