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First Line Support

First Line Support

Pertemps Bristol Commercial

Posted 4 days ago, valid for 21 days

Bristol, City of Bristol BS6 5EX

Part Time

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Sonic Summary

The position is for First Line Support located in central Bristol, requiring onsite attendance five days a week.
This is a temporary contract lasting 6-8 weeks, starting mid-March, with a pay rate of £14.75 per hour.
Candidates should have experience in IT administration or first-line support, with a strong knowledge of Windows 10 & 11 and Microsoft 365 E5.
Familiarity with Active Directory, basic networking, and PowerShell scripting is preferred, along with strong problem-solving and communication skills.
This role involves managing user accounts, troubleshooting issues, and maintaining IT documentation to support the organization's operations.

First Line SupportLocation: Central BristolOnsite Role 5 days per weekContract: Temporary (6-8 weeks, starting mid-March)Pay Rate: £14.75phWe’re looking for an experienced First Line Support candidate for our client in central Bristol. This role will involve managing user accounts, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organisation.What You'll Be Doing:

Administering user accounts, access control, and system permissions.
Supporting Windows 11, Microsoft 365 E5, Active Directory, and Azure Virtual Desktop.
Managing hardware setups, including laptops, peripherals, and mobile devices.
Assisting with basic network troubleshooting and connectivity issues
Maintaining IT documentation, including guides and troubleshooting procedures.
Working alongside the IT team to improve system efficiency and support staff IT needs.

Experience Required:

Experience in IT administration or first-line support.
Good knowledge of Windows 10 & 11, Microsoft 365 E5, and Active Directory.
Familiarity with Microsoft Intune, Autopilot, and basic networking (TCP/IP).
Some experience with PowerShell scripting is beneficial.
A proactive approach with strong problem-solving skills.
Clear and effective communication skills, able to assist users with varying technical abilities.

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