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Job Title: Service Coordinator
Location: Bristol
Salary: £27,000 - £30,000 (office-based) Type: Full-time | Permanent
Company Overview:
Join a leading mechanical contractor with over 40 years of experience in the commercial sector. Based in Bristol, the company offers growth opportunities for individuals with a strong work ethic and a commitment to delivering exceptional service.
Key Duties:
- Manage tasks and report to the Technical Service Manager.
- Prioritise client needs and promptly address inquiries.
- Ensure KPIs are met and escalate issues within 24 hours.
- Schedule maintenance visits and oversee repair work from order to completion.
- Issue reports, raise permits, and manage emergency requests.
- Review and send quotes, assisting with client queries.
- Collaborate on team diary management and cover for absences.
- Handle phone calls and emails, escalating urgent matters.
- Complete additional tasks during peak periods.
Requirements:
- Proven experience in a similar role and within a construction environment.
- Strong work ethic with excellent communication and organizational skills.
- Detail-oriented with a desire to learn.
- Ability to thrive in a fast-paced environment.
- Proficiency in Microsoft Suite, particularly Outlook, Excel, and Word.
- Full-time availability (Monday to Friday, 8 AM - 5 PM or 8:30 AM - 5:30 PM).
- Self-motivated and a strong team player.
Desirable:
- Experience in a company with a specialist within HVAC
- Strong attention to detail and communication skills.
- Right to work in the UK.
Benefits:
- Competitive salary of £27,000 - £30,000
- Opportunities for career growth
- Supportive work environment
- Comprehensive training and development
- 33 days Annual leave total
Innotech Partners limited (12587274) acts as an Employment Agency and is a subsidiary of Talentia Group.
