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This is a role for a strong customer service assistant with lettings/property management. Based in a high end residency in Bristol this role offers a real varied range of responsibilities and also offers career progression.
This is a build to rent property with over 250 apartments, built to a high hotel like spec and therefore tenants are mainly professionals and look for a professional customer service approach!
Duties include:
- Liaising with potential new tenants, conducting viewings, taking rental enquiries
- Front of house - meet and greet
- Completing tenancy agreements and vettings
- Check in and checkouts plus inventories.
- Ensure the building is presented to the highest standard
- Adhere to all health and safety and ensure the building is compliant
- Updating the CRM systems/advertising portals
- Use social media to converse with residents about events (Seasonal events, Summer parties and Christmas bash!)
- Liaise with maintenance contractors and ensure tenant issues are solved quickly!
This role is full time and hours are rota'd in advance
Shifts are 8am-4pm / 10am-6pm / 12-8pm and do include weekends. Salary £28,325 plus 10% performance bonus after probation
My client is looking for a mix of skills:
- Property Lettings experience
- Front of house / Hospitality / Hotel reception
- Flexibilty to work shifts
- Build to rent
- Property Management skills
- Customer Services
