- Salary and Bonus annual review
- Holiday - 25 days for the first three years, increasing by 1 day per year from the fourth year, to a maximum of 30 days (plus Statutory Bank Holidays).
- Holiday Purchase - up to 5 days annually
- Contributory pension scheme - employee contribution 5%, Employer contribution 5%. Salary sacrifice option available.
- Medical cover (after 12 months service)
- Cycle to work scheme
- Welcome and interact with clients, visitors, and staff, delivering excellent customer service.
- Handle external and internal calls and emails, taking accurate messages when needed.
- Set up meeting rooms, prepare refreshments, and maintain cleanliness of client areas to a high standard.
- Perform administrative tasks as needed to support various business disciplines.
- Manage post duties, recycling, and confidential shredding.
- Monitor and replenish stationery and marketing merchandise.
- Photocopying, filing, mail shots, and binding as required.
- Manage visitor car park bookings, deliveries, and collection/return of keys and passes.
- Previous reception / administration experience and outstanding customer service
- Proficiency in Microsoft Office and relevant IT packages.
- Motivated, with the ability to work both independently and as part of a team.
- Able to work under pressure with strong prioritisation, time management, and organisational skills.
- Excellent communication and interpersonal skills, with the ability to deliver information clearly.
- Proactive, adaptable, and professional at all times.