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What you'll be doing:
As the Account Director, you will be responsible for leading the relationship with flagship accounts and ensuring that their marketing goals and objectives are met through large-scaledigital transformation including CRM implementations and Martech. The Account Director will own, lead and manage day-to-day client strategies with a focus on impact. Some of your responsibilities:
- Be proactive in spotting and surfacing opportunities for growth (incremental spend)
- Support the Client Partner in the formulation of key account plans to drive the strategic
- direction of the account
- Develop and nurture key client relationships so we are a trusted and valued business
- partner
- Develop a good understanding of the clients data and the technical solutions we
- manage and deploy, and the value it drives
- Working with the client stakeholders, Strategist, Delivery Lead and Strategic
- Consultants, to develop a roadmap to achieve the clients business goals; data,
- technology and customer dialogue strategies
- Review and understand client account and project profitability
Requirements:
- Demonstrable experience in an Account Director role or similar, leading and managing CRM strategies, marketing programmes (or similar) activities and have experience with implementing complex technical solutions.
- Ability to challenge eloquently to support client and agency objectives
- Understanding of how technology and tools can support and enhance client activity
- An understanding of agency Agile and associated tools & techniques
- Confident with financials with a commercial outlook
- Active interest in learning about the markets our clients operate in
What youll get in return:
- B Corp certified with excellent reputation and longstanding client partnerships.
- Salary in the range of £45-£55k depending on experience
- Remote working or hybrid with one day a week in one of their office (South West or London preferable).
- Performance-based bonuses
- Opportunities for career progression within the company as they go through an exciting time of growth.
- A dynamic and collaborative working environment
- Regular training and development opportunities
Next steps:
If you are passionate about delivering exceptional customer experiences and have a proven track record in CRM or Marketing Technology focused agency, please apply right away.
