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Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
About the role
Hargreaves Lansdown (HL) are now recruiting for a Control Tester to join a new Control Testing Team. The Control Testing Team provide first line risk assurance over Operations ensuring key controls are regularly tested to confirm they are designed and operate effectively to manage good client outcomes.
The Control Tester role completes testing in line with HL's control standards to provide evidence to confirm controls operate effectively. They feedback their findings and support business stakeholders to identify actions to remediate and improve control effectiveness where required. The assurance provided is a key input into the assessment of risk as part of risk owners RCSA's. This is a key regulatory role which supports the evidencing of key control operational effectiveness.
What you'll be doing
- Contributing fairly to ensure the team achieves control testing quotas in line with plan
- Performing control tests using a defined standard control test methodology
- Supporting the Control Specialists in the completion of risk-based thematic reviews (across Operations) in line with quarterly plan
- Providing detailed and constructive feedback to support improvements in the design and effectiveness of controls and any remediation required
- Performing analysis of control failures and trends to help support managers in Operations to look for ways to improve control design and effectiveness
- Identifying and escalating as appropriate risk events / breaches from testing activities
- Providing support and act as a reference point for Operational colleagues in designing new and improving existing controls
- Cross skilling as contingency/development with QA Technician role
About you
- Experience within financial services is essential
- Previous Business Continuity or Operational Resilience control testing experience would be desirable
- Able to be objective in approach to work and in feeding back to others
- Ability to work as part of a small team and create an environment of joined up thinking
- Well organised, able to plan and manage time, re-prioritising tasks where necessary
- Ability to provide support and assistance to others
- Ability to multitask and work well under pressure
- Willingness to challenge own and others understanding
- Demonstrable in-depth knowledge of HL's products, services and risk management framework
- Desire to develop own knowledge and keep abreast of internal developments
- Strong written and exceptional oral communication skills
- Understanding of regulatory agenda, in particular Consumer Duty, CASS, GDPR & DPA
- Confident to challenge the status quo
Interview process
The interview process for this role is two stages including an assessment task.
Working Schedule
This role is based in our Bristol head office, BS1 5HL. This is a permanent full-time role, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern of working in the office and at home.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
*dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
