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Bristol
Monday - Friday F/T
Hybrid model
Our legal client in Bristol is looking for a Resource Manager to join their vibrant team.
You will oversee all aspects of resource allocation within the company managing the daily deployment of lawyers to various matters.
You will oversee all aspects of resource allocation within the company managing the daily deployment of lawyers to various matters.
You will work closely with finance and senior management to enhance efficiency and agility and collaborates with HR and leadership to support individual performance and development.
Main Duties
- Developing a strong understanding of the department's needs, ensuring you're visible and accessible as the key contact for work allocation and resourcing.
- Actively engage with partners and associates to understand client requirements and business needs, ensuring effective resourcing decisions.
- Gaining detailed knowledge of individual skills, development needs, and career goals to inform resourcing decisions.
- Applying commercial considerations to work allocation, promoting appropriate staffing and alternative delivery options where necessary.
- Conducting regular one-to-one consultations with partners and associates around work allocation, workloads and balance.
- Updating, tracking and monitoring capacity information on a weekly basis and maintaining ad-hoc updates.
- Tracking and analysing individual activity, identifying any discrepancies in time recording, and escalate issues when required.
- Support individuals in improving productivity while balancing commercial needs and workload distribution.
- Enforcing the timesheet policy, encouraging best practices and providing training as needed.
- Coordinating absences (holidays, special leave, unpaid leave) to ensure resourcing needs are always met.
- Working with Partners and other stakeholders to manage non-billable commitments.
- Assisting with the joiner/leaver/returner process, including work reallocation and onboarding.
- Producing accurate, commercially focused Management Information (MI), identifying trends, opportunities, and risks.
- Significant experience in resource management, work allocation, or planning, ideally within a large professional or corporate environment.
- Experience working within a mid- to large-sized law firm is advantageous but not essential.
- Excellent stakeholder management skills, with the ability to quickly build relationships and adapt to various audiences.
- Comfortable in launching new roles and services, leveraging best practices, and working independently without a set structure.
- Strong problem-solving, negotiation, and decision-making skills, with the ability to exercise sound judgment on when to escalate issues.
- Ability to manage tight deadlines in a fast-paced environment, balancing competing demands.
- Exceptional time management and organisational skills.
- Confident and resilient when facing challenges, with experience in conflict resolution.
- Integrity-driven with the ability to handle sensitive and confidential matters discreetly.
- Agile and adaptable, with the ability to step in and support other Resource Managers during periods of leave or absence, ensuring smooth resource management across the firm.
- Strong IT skills, including data analysis in Excel.
- Experience with resource management software is desirable, and familiarity with the BigHand Resource Management Tool is an advantage.
- A collaborative and influential leader within a team who coaches and develops junior team members to achieve their full potential.
