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Travel Consultant -Japan

Rockpool Recruitment LTD
Posted 14 hours ago, valid for a month
Location

Bristol, City of Bristol BS6 5EX

Salary

£24,651 per annum

Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Travel Consultant position involves selling holidays to Japan and requires candidates to have spent significant time traveling or living in the country.
  • The role focuses on turning inquiries into bookings by creating personalized travel experiences and delivering exceptional customer service.
  • Candidates must possess customer service and/or sales experience, along with strong organizational and communication skills.
  • The base salary for this position starts at £24,651 per year, with additional uncapped commission potential.
  • This is an office-based role with a 37.5-hour work week, offering opportunities for hybrid work after the initial month.

Travel Consultant - Selling holidays to Japan

Our client is an exceptionally successful tour operator, creating wonderful cultural adventure trips for their customers to Japan. They are looking for people who have spent time in Japan travelling, to join their team.

As a Travel Consultant, your primary goal is to turn incoming enquiries into bookings by creating exceptional travel experiences and delivering outstanding customer service. You will work closely with clients to design custom travel proposals, manage their bookings, and ensure their satisfaction from initial contact through their return.

Travel Consultant - What will I Be doing?

  • Client Engagement: Communicate with clients via phone, video call, email, and in-person to understand their travel needs.
  • Itinerary Development: Create high-quality, personalized itineraries for direct and trade clients.
  • Sales Goals: Meet individual and team sales targets by converting inquiries into bookings.
  • Booking Management: Oversee all aspects of client bookings, ensuring smooth travel arrangements.
  • Quality Control: Ensure travel documents are accurate and professionally presented.
  • Continuous Improvement: Enhance your sales, customer service skills, and product knowledge proactively.
  • Destination Knowledge: Participate in familiarization trips to improve destination knowledge.

Travel Consultant - What experience do I need?

  • It is essential that you have spent a significant period of time either working, living or travelling throughout Japan - you will be passionate about this country and everything it can offer someone wanting to explore it.
  • Customer service and/or sales experience is essential.
  • Strong organizational and multitasking skills.
  • Excellent communication skills across various platforms.
  • Creative problem-solving skills.
  • Proactive approach to personal development.

Travel Consultant - What else do I need to know?

This is an office-based role with the first month in the office full time - once you are fully up and running there is the opportunity to move to hybrid - 2 days in the office and 3 days from home. The hours are Monday to Friday 9 - 5.30pm with occasional Saturdays. Base salary from £24,651 per year, with uncapped commission. 37.5-hour work week. 25 days annual leave, increasing annually, plus statutory holidays and birthday leave. Enhanced parental leave, employee assistance program, and other benefits like pension contributions and discounted travel.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.