Team leader (Care)

Team leader care - Crystal Palace - London - 26k -33k

To work in a 26 residents care home with mental health issues and disabilities. 40 hour week working shifts and some weekends.

Job Purpose:

The Care Team Leader is responsible for overseeing the delivery of high-quality care and support services to clients. This involves managing and supervising a team of caregivers, ensuring the team provides compassionate and effective care, and maintaining a safe and compliant environment.

Key Responsibilities:

• Team lead, motivate, and manage a team of care staff, ensuring the highest standards of care delivery.
• Provide regular supervision and support to the team through one-on-one meetings and team meetings.
• Schedule staff shifts, ensuring appropriate staffing levels at all times.
• Monitor performance, provide feedback, and offer coaching to staff as needed.

• Oversee and ensure the delivery of personalised care plans for each client.
• Assess and monitor the well-being of clients, ensuring that care is provided according to their needs.
• Ensure that all care tasks (personal care, medication assistance, daily living activities, etc.) are carried out according to the care plan and regulatory standards.

• Ensure adherence to company policies, industry regulations, and health and safety standards.
• Monitor the quality of care being delivered, ensuring compliance with regulatory bodies and internal quality standards.
• Complete and maintain accurate care documentation, including client records, care plans, and incident reports.

• Identify training and development needs within the team and facilitate opportunities for growth.
• Provide or arrange for staff training in line with regulatory requirements and care standards.
• Encourage professional development and ensure the team is up-to-date with best practices and industry trends.

• Develop positive relationships with clients and their families, ensuring clear communication regarding care plans, concerns, and progress.
• Address and resolve any concerns raised by clients, families, or staff in a timely and professional manner.

• Collaborate with other healthcare professionals and teams to ensure holistic and comprehensive care for clients.
• Ensure good communication and teamwork within the care team, as well as with external agencies when necessary.

Key Skills and Qualifications:

• Proven experience in a care setting, with leadership or supervisory role.
• In-depth knowledge of care plans, medication management, and personal care tasks. Aware of CQC standards
• Strong understanding of relevant healthcare legislation, compliance standards, and safeguarding procedures.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients, families, and team members.
• Strong organizational and time-management skills.
• Ability to stay calm and make decisions in challenging situations.
• Enhanced DBS clearance

• NVQ Level 3 in Health and Social Care (or equivalent).
• Previous experience in managing or mentoring staff.
• First Aid and CPR certified.
• Understanding of the local community and resources available to clients

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.