- Customer Engagement: Welcome customers warmly, guiding them through the service process with clear communication and updates.
- Service Coordination: Liaise with technicians, allocate jobs efficiently, and maintain service standards to ensure the best outcomes for our customers.
- Attention to Detail: Ensure all service and repair documentation is completed accurately and on time, while guaranteeing that vehicles are returned to customers in pristine condition.
- Continuous Learning: Stay informed about our latest aftersales products and services to offer customers the best advice and support.
- A genuine passion for customer service, with the ability to build trust and resolve conflicts with ease.
- Thrives in a fast-paced environment, with strong organisational skills and the ability to manage multiple tasks efficiently.
- Previous experience in a similar role within the automotive industry is essential.
- A valid UK driving licence (held for at least one year) and eligibility to work in the UK.
- Competitive Salary: Start with a basic salary of £31,500, with the potential to earn over £53,000 per annum with on-target earnings.
- Work-Life Balance: Enjoy a structured workweek, Monday to Friday, with rotational Saturday hours.
- Career Development: Benefit from our investment in your personal growth through continuous training and development opportunities.
- Comprehensive Benefits: Access a range of industry-leading benefits that support your well-being and professional journey.