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Service Desk Analyst - Law Firm
We are recruiting for our client, a leading Law firm firm based in Bromley, this position truly offers career progression and multiple, highly competitive benefits, across holidays, health and pension.
Hybrid Working - 3 days in the office and 2 days WFH
On offer is great amount of training, and personal and professional development.
The role
- Provide 1st and 2nd line support (via phone, email, and in person).
- Log support tickets and manage incidents, escalating to 3rd line support when necessary.
- Responsible for onboarding/off boarding (joiners, leavers and movers) within the business through the use of Active Directory
- Build laptops and smartphone handsets, and host inductions for new employees.
- Proficiency in Windows 10, Microsoft 365, and Active Directory user management, anNS.
Who are we looking
- Excellent communication skills
- Excellent troubleshooting and problem-solving skills.
- Ability to work effectively in a fast-paced professional environment.
My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.
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