Senior Operations Coordinator

**Xero experience is essential for this role**

Job Overview

We are looking for a proactive and detail-oriented Senior Operations Coordinator to join our team. In this role, you will be responsible for supporting a wide range of financial, administrative, and operational tasks aimed at improving efficiency, ensuring compliance, and driving cost-effectiveness. Your responsibilities will span across areas like tax compliance, supplier management, payroll, and internal operations, all while collaborating with the wider team to streamline processes and improve best practices.

Key Responsibilities

• Analyse financial and operational data to help identify areas for process improvement and efficiency gains.
• Collaborate with team members to develop and implement best practices for various business functions.
• Maintain up-to-date knowledge of tax regulations, including VAT, CIS, Export VAT, Postponement VAT, and DRC, ensuring compliance in all relevant business activities.
• Support the administration of HR functions, including managing employee contracts and other related documentation.
• Oversee customer payments, ensuring the use of credit cards is cost-effective and follows company policies.
• Manage and track travel expenses, including hotels, train travel, and mobile phone accounts, ensuring the best value and adherence to company policies.
• Negotiate with new suppliers to establish favorable payment terms that support cash flow management and avoid proforma payments.
• Monitor and forecast labour costs using labour logs, ensuring payroll is accurate and compliant with regulations like AEO and SSP.
• Maintain accurate records of company assets, including computers and mobile phones, and coordinate their management, replacement, and maintenance.

Skills & Experience Required

• Strong analytical skills with the ability to interpret data and identify opportunities for operational improvements.
• Ability to collaborate effectively with cross-functional teams to drive operational efficiencies and implement best practices.
• Solid understanding of tax regulations, including VAT, CIS, Export VAT, Postponement VAT, and DRC, as well as general accounting principles and financial standards.
• Proven ability to manage costs and negotiate supplier agreements to ensure cost-effectiveness and improve cash flow.
• Experience in maintaining inventory systems, particularly for IT equipment and mobile phones.
• Strong organisational skills and ability to prioritize tasks in a fast-paced environment.

Qualifications & Education

• A background in finance, accounting, or a related field is preferred.
• Knowledge of relevant tax and accounting standards (AAT, ACCA, or equivalent qualifications are desirable but not essential).
• Previous experience in a similar administrative, finance, or operations role is required.

Personal Attributes

• Detail-oriented with a focus on accuracy and compliance.
• Strong communication skills and the ability to work both independently and collaboratively within a team.
• Proactive and solution-focused, with a continuous improvement mindset.