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Practice Administrator Position - Accountancy firm
£28-30k pa, Permanent
Location: Bromsgrove
Join a Leading Firm
Our longstanding client, a reputable and supportive accountancy firm, is currently seeking a professional Practice Administrator to enhance the operational efficiency of their office. This full-time opportunity is ideal for individuals with a background in accountancy practice, looking to apply their expertise in a vibrant, growth-oriented setting.
What We Offer:
- A collaborative environment where your expertise is appreciated
- A team-oriented culture fostering mutual support and success
- Salary £28000-£30000
- Flexible Working
- Hybrid working
Your Role: In this role, you will:
- Managing our CRM/project management system
- Liaising with clients/HMRC over the phone
- Client onboarding - using Iris/Sage
- Engagement & Disengagement Letters
- Confirmation statements
- Efficiently manage incoming calls, messages, and reception duties to ensure top-tier visitor service.
- Organise and oversee partner and guest lunches, upholding exceptional hospitality standards.
- Maintain the cleanliness and readiness of boardrooms for meetings and presentations.
- Handle client engagement documentation with precision and track correspondence.
- Process and distribute incoming and outgoing mail and documents in a timely manner.
- Conduct administrative tasks such as photocopying, scanning, and filing to support daily operations.
- Communicate with clients, sending statements and conducting follow-ups to ensure satisfaction.
- Oversee inventory, ensuring the office is well-stocked with necessary supplies.
- Provide comprehensive support to client managers and assist with various departmental needs.
- Perform additional duties as required, adapting to the evolving needs of the office.
Who You Are:
- An individual with a minimum of 2 years Administration/ Office Support experience ideally in accountancy practice
- Someone with outstanding organisational skills and meticulous attention to detail
- Confident in Microsoft Office Suite
- A self-starter capable of working autonomously and collaboratively
