Customer Service Administrator

Alma Personnel are proud to be working with our Bromsgrove client in the search for a Customer Service Administrator in a crucial role for a company that boasts an excellent reputation.

Duties include:-

• Taking orders by email or phone
• Order processing
• Checking of orders, delivery dates and pricing
• Customer deliveries
• Processing invoices
• Dealing with enquiries and query resolution
• Liaising with internal departments

The role requires lots of checking, co-ordinating, updating records, managing paperwork, customer contact.

Key skills:-

• Excellent communication
• Attention to detail
• Strong organisation
• Time management, meeting busy deadlines
• Problem solving

This is an excellent opportunity for an experienced Customer Service Administrator to play an important role in the customer service activity within the business.