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ROLE PURPOSE
To process sales orders, ensuring that they are processed quickly, efficiently, and accurately, to maximise approvals and minimise delays.
MAIN DUTIES AND RESPONSIBILITIES
Efficient, Accurate & Diligent Process Management
- Enter customer data into the Customer Relationship Management System (CRM).
- Follow the GDPR process to the customer, ensuring adherence to compliance requirements.
- Follow our customer process ensuring all information is received and entered in a timely, efficient and accurate manner.
- Liaise with the customers to ensure any supplementary documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays.
- Enter customer data from the finance system into the funder systems.
- Notify customers of the outcome of their application, liaising with the Sales Executives to order vehicles when a positive outcome and supplier/dealer, as necessary, complying with GDPR requirements at all times.
- Ensure that the communication flow between the customer, the Company and the funder is seamless to minimise delays.
- Pass to Customer Service team once the customer credit acceptance notification has been received.
To be considered
- Experience in a similar role is essential
- You must operate in a diligent and accurate manor
