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Customer Service Administrator

Huntress
Posted 12 hours ago, valid for 16 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£21,000 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A well-established company in Buckingham (MK18) is seeking a Customer Service Administrator on a permanent basis.
  • The salary for this position ranges from £21,000 to £25,000 per annum, depending on experience.
  • Candidates are required to have strong communication skills, excellent attention to detail, and familiarity with IT systems such as Microsoft Word, Excel, and Outlook.
  • The role involves handling customer inquiries, processing orders, and maintaining CRM documentation, with full training provided.
  • This office-based position operates Monday to Friday, from 9 am to 5 pm, including an hour for lunch.
Are you a customer focused individual who consistently works to a high level of service?

We are supporting a well-established company based in Buckingham (MK18) with recruiting for a Customer Service Administrator on a permanent basis. The salary is paying between 21k-25k per annum (DOE) and the hours are Monday to Friday, 9am-5pm with an hour for lunch. This is an office-based position and full training will be provided.

Duties will include:
  • Handling both inbound and outbound calls from new and existing customers
  • Dealing with enquiries from customers or suppliers relating to orders and quotations
  • Completing sales orders and invoices as well as order processing
  • Sending out customer quotations and following them up in a timely manner
  • Updating customer and supplier documentation onto the CRM system
  • Keeping up to date on products and services offered to customers
  • Responsible for stock control and sending shipping reports to Senior Management Team when required
  • Supporting with general office ad hoc tasks when required to ensure smooth running of the office
To be successful for this position, you must be a strong communicator with excellent people skills and high attention to detail. You must also have knowledge using different IT systems such as Microsoft Word, Excel, Outlook, etc.
If you are a quick learner who enjoys talking to people, then this is the role for you!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

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