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Customer Support Specialist

Expert Employment
Posted 19 days ago, valid for 9 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£23,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • Salary: Not specified
  • Year of experience required: Not specified
  • Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support.
  • Your enthusiasm for cars and background in customer service will be your greatest assets.
  • Leveraging your automotive industry experience or knowledge, communicating clearly and professionally in writing and over the phone, drawing on your previous customer service experience, applying logical thinking to troubleshoot issues effectively, and bringing a positive, team-oriented attitude are key responsibilities of the job.

Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.

 

What You'll Be Doing

Leveraging your automotive industry experience or knowledge.

Communicating clearly and professionally in writing and over the phone.

Drawing on your previous customer service experience.

Applying logical thinking to troubleshoot issues effectively.

Bringing a positive, team-oriented attitude.

Holding a valid, clean UK driving license.

 

Key skills

Proven customer support experience, especially in tech or automotive fields.

Insight into vehicle data acquisition techniques.

Experience with product testing methodologies and tools.

Basic understanding of electronics.

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