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Technical Support Representative (French-Speaking)

Expert Employment
Posted a month ago, valid for 3 days
Location

Buckingham, Buckinghamshire MK18, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role involves handling customer inquiries, providing product information, troubleshooting issues, and delivering high-quality support.
  • Candidates should have a passion for cars and proven experience in customer service.
  • A valid, clean UK driving license is required for this position.
  • The salary for this role is competitive, and a background in tech or automotive customer support is preferred.
  • Proficiency in French is mandatory, along with familiarity in vehicle data collection and basic electronics knowledge.

In this role, you will handle customer questions, provide product details, troubleshoot issues, and deliver excellent support. A passion for cars and experience in customer service are essential.

 

Responsibilities:

 

Use your automotive knowledge or experience to support customers.

Communicate clearly, both in writing and on the phone.

Apply your customer service background.

Use logical thinking to solve problems.

Work with a positive, team-oriented approach.

Hold a valid, clean UK driving license.

 

Key Skills:

 

Proven experience in customer support, especially in tech or automotive.

Familiarity with vehicle data collection methods.

Knowledge of product testing methods and tools.

Basic electronics knowledge.

Proficiency in French (required).

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.