Field Service Engineer

Field Service Engineer required. Our client is a world- renowned Construction and Industrial machinery company that specialise in machine sales, service and parts support. They are looking for a Field Service Engineer due to the growth of the business. Candidates will be covering the Sussex patch.

Successful candidates will provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

• Investigate, diagnose and resolve customer reports of technical problems with equipment
• Service a wide variety of machines both on and off site
• Ability to work independently to troubleshoot and solve problems
• Complete job cards to a high standard promptly and within a given timeframe
• Complete paperwork and timesheets in a timely manner
• Request parts efficiently and effectively
• Provide an excellent level of customer service
• Develop and maintain good working relationships with internal and external customers
• Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures is maintained
• Ensure compliance with relevant procedures when repairing and inspecting equipment
• Ensure work/personal equipment complies with all safety standards
• Present a professional image at all times
• Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
• Ensure tools are safe and legal to use.

• 3+ years in a similar role and industry
• Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
• Solid mechanical aptitude
• Full Driving Licence
• Ability to service a wide range of heavy tracked plant machines

• Salary: £15- £18 an hour depending on experience
• Working hours: 40 hours a week
• Overtime available 1.5x
• Holiday Package: 22 Days Holiday + 8 Bank Holidays
• Company van, mobile, uniform and laptop
• Death in Service: 3 x annual salary
• Health Plan, Cycle to work Scheme, sick pay, free legal advice and employee incentives.
• Pension 4% EE 5% ER

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.