Financial Planning Support Administrator

We are currently recruiting for a highly regarded Financial Planning practice in Bury St Edmunds who are looking to recruit a Financial Planning Support Administrator.

Purpose of role

• To provide administrative support to Financial Planners and Directors, to ensure that they have timely and accurate information in readiness for client meetings
• To ensure that client records are up to date and that internal systems and processes are followed
• To support and develop junior team members to enable them to be as efficient and effective as possible

Key Responsibilities

• Generate and compile documents to create accurate client review packs and check packs where appropriate
• Provide accurate and timely information liaising with providers and third parties as necessary
• Ensure a clear audit trail is maintained for all client records and that documents are saved and named correctly
• Keep Financial Planners and team members up to date with progress and escalate any concerns or complaints that may arise. Hold weekly review meetings with Financial Planners to discuss priorities and any issues arising
• Prepare for, and attend, client meetings to support Financial Planner by presenting part of the meeting as appropriate e.g. cashflow, as and when required, in conjunction with line manager approval (2-3 times a year)
• Conduct pre and post reviews, delegating to team support, as appropriate, for certain tasks. Ensure meeting notes are issued promptly (within 2 weeks) and actions are completed
• Support and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client
• Complete due diligence for all new business, following the new business checklist. Generate platform calculators to outline the costs. Highlight any queries with your line manager
• Generate template suitability letters from IO, completing the factual client and plan elements and complete the free type sections where possible. Liaise with the Lead Support or Senior Financial Planner Support if you require assistance
• In conjunction with the Financial Planner, ensure the cash weightings are checked each week and actioned
• Ensure IO is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Financial Planner
• Process all client instructions using the respective advice flow, checklists and IO event lists and tasks
• Maintain and update my talent development record, via the Beckett Academy App, ensuring my
• Involvement in projects and specific tasks to support your development