Sales Administrator

Sales Administrator - Bury St Edmunds - 25-26k (DOE)

We are currently recruiting for a Sales Administrator on behalf of our client based on the outskirts of Bury St Edmunds. This role is essential in supporting Account Managers and providing top-notch customer service to a broad customer base, including end-users, tradespeople, builders, and installers. If you thrive in a dynamic environment and are ready to develop within a supportive team, this role offers clear paths for progression.

Salary: 25-26k

Hours: 08:00am-17:00pm (Mon-Fri)

• Manage incoming calls and provide excellent customer service to both new and existing clients.
• Support the internal sales team by handling administrative tasks, producing quotations, and processing orders.
• Respond to customer inquiries via live chat on the company website and through email.
• Assist with returns and credits, maintaining high accuracy in processing all requests.
• Identify sales opportunities and forward them to relevant Account Managers.
• Review customer plans/specifications and provide recommendations to match their needs.
• Address technical queries when necessary, ensuring prompt and accurate information is provided.

• Excellent communication skills, both verbal and written.
• Friendly, energetic personality with a proactive approach.
• Strong organization skills and confident telephone manner.
• Team-oriented with the ability to work independently when needed.
• Proficient computer skills, including Microsoft Office (Outlook, Excel).
• Experience within a sales environment is advantageous, but full training on systems and products will be provided.

If this role sounds of interest, please send your up-to-date CV in response to this ad for further details. Alternatively, you can contact us directly at (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.