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- Location:Â Bury St Edmunds
- Job Type:Â Full-time (8:00am-5:00pm)
- Salary £26,000 paÂ
Join our team as a Sales and Logistics Coordinator, where you will play a crucial role in managing day-to-day customer interactions and logistics operations. This position offers a varied workload and the opportunity to support both internal and external sales teams across multiple businesses.
Day-to-day of the role:- Handle inbound calls, accept orders, and respond to general queries and customer quotation requests.
- Process orders, manage returns and credits, and take payments.
- Address account queries and set up new accounts on Sage.
- Monitor overdue accounts and support both the internal and external sales teams.
- Deal with logistics queries, track daily parcel and pallet deliveries, and update systems with proof of delivery information.
- Organize and track customer returns while maintaining a high standard of customer service.
- Provide support to other businesses within the group, using different systems and processes as required.
- Strong desire, passion, and drive to succeed.
- Excellent communication skills, both oral and written.
- Confident and friendly telephone manner.
- Proficient use of PCs for internal and external communication.
- Ability to work independently and as part of a team.
- Experience with Sage 200, Odoo system, and Microsoft Office package, including Outlook.
- Competitive salary.
- 20 days holiday, increasing to 23 days after one year of service.
- Opportunities for professional growth within a dynamic team.
To apply for the Sales and Logistics Coordinator position, please submit your CV to Â
