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Are you an experienced Service Manager looking for a new challenge?
Discover an amazing opportunity with a busy main dealer!
Automotive Service Manager - Bury St Edmunds
Salary: Basic £35,000 OTE £40,000+ plus company car scheme and fuel allowance
Working Hours: Monday - Friday 8.00am - 6.00pm
Service Manager required for this well established and highly successful Prestigious Dealership based in Cambridge. You must be a Service Manager / Aftersales Manager who is highly proficient in the Service department within the automotive industry.
Service Manager Responsibilities:
- Planning, controlling and monitoring processes in customer services areas while managing and developing employees
- Improve standards of performance of the service team through effective coaching and performance management
- Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
- Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
- Ensure accurate recording of all daily operating controls and KPIs
- Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
- Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets
The ideal Service Manager:
- You will need to have had a solid career history to date gained in a main dealer Service department
- Be a confident relationship builder dealing with customers at all levels
- You will have an extensive career in aftersales management
- Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
- Demonstrate an entrepreneurial flair to drive the business forward
- Proven ability to deliver high CSI results with a passion for excellent customer service
- Have knowledge of vehicle design, manufacture and legislation
- A full driving licence
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!
If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.
