Customer Service Advisor

Jems Recruitment Ltd

Posted a day ago, valid for 6 days

Bushey, Hertfordshire WD23 3PW

Full Time

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Sonic Summary

This is an office-based customer service position with hours from 9am to 5:30pm, Monday to Friday.
After six months of training, hybrid working options will be available, along with benefits like an extra birthday day off and free gym classes.
The role offers excellent career progression opportunities due to the company's exciting growth plans.
Candidates should have a passion for customer service, with strong attention to detail and IT skills required, along with prior experience in a similar role.
The salary for this position is competitive, and candidates are expected to have at least one year of relevant experience.

Office based customer services position, working 9am-5.30pm Monday-Friday
Hybrid working after first 6 months training, extra birthday day off and free gym classes
Excellent career progression due to exciting growth plans

Are you looking for a customer service role where you can really make a difference working in a friendly and supportive office? This is a busy and varied role, speaking with customers over the phone, handling queries from start to finish, as well as liaising with a range of external companies and completing supporting administration. Duties include:

Coordinating bookings from a variety of third parties, as well as organising any changes to these
Handling multiple customer queries at any one time over the phone
Completing administration for all customer cases using MS Office and in-house systems
Handling a variety of customer emails
Liaising with different teams internally and businesses externally

We are looking for candidates who have a passion for helping customers over the telephone and via email, providing the highest level of service and gaining satisfaction from handling queries from start to finish. You will also have excellent attention to detail and strong IT skills.If you are looking for a permanent role and are looking to join a well-established company, where you can develop your customer service skills further, call us or apply today!

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