SonicJobs Logo
Left arrow iconBack to search

Customer Care Administrator

Gap Personnel
Posted 2 days ago, valid for 7 days
Location

Caerphilly, Caerphilly CF83 3AR, Wales

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • gap personnel is seeking a Customer Service Administrator to join a busy team in Caerphilly.
  • The ideal candidate should possess previous office experience, strong attention to detail, and excellent communication skills.
  • This temporary ongoing position offers a salary of £26,000 and may lead to a permanent role for the right candidate.
  • Key responsibilities include data entry, managing sales orders, and supporting the team with various administrative tasks.
  • Candidates should be highly organized, flexible, and able to work well under pressure.

gap personnel (operating as an employment business) are currently looking for a customer service Administrator to join a busy team in a well-established client based in Caerphilly.

This role requires a high level of attention, accuracy and ideally have previous working history in an office environment.

We are looking for someone who is highly energised, flexible, self-confident with excellent problem-solving/communication skills.

Contract: This is a temporary ongoing position, which could lead to a permanent contract for the right candidate.

Start date: ASAP

Salary: £ £26,000

Shifts: Monday to Friday 8am – 4.30am

Key Responsibilities:

  • Accuracy of data entry
  • Competency with Systems, Excel, Outlook, and other web- based platforms (Smartsheet etc.)
  • Receive incoming sales orders from email and enter details onto ERP system
  • Discuss discrepancies with customer
  • Track and monitor order progress
  • Provide acknowledgements for every sales order
  • Undertake the administration of consignment stocks in their determined frequency
  • Any other administrative and supportive activities to support the team

Skills:

  • Ideally have previous Administration Experience
  • Good Time Keeping
  • Good Attention to Detail
  • Positive and enthusiastic with an outgoing personality
  • Willingness to take on any challenge and a ‘can-do’ approach
  • Able to prioritise, meet deadlines and work well under pressure
  • Highly organised
  • Excellent communication skills
  • Good Team Player
  • Experienced in using Microsoft Office

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.