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Could you be the Internal Sales Manager driving sales growth in a brilliant Manufacturing business? Are you confident in working with external customers and internal teams in an internal engineering sales or internal technical sales role? Are you well organised and proactive in progressing customer requirements from initial costing through manufacturing and to dispatch?
Kingscroft has been asked to recruit for a Internal Sales Manager for a fast paced manufacturing business. As the ideal candidate you will have had experience of working in a Customer Account Management or internal sales based role in a manufacturing ,engineering or process orientated setting. You will be confident of acting as the focal point for customer orders; liaising closely with external sales teams initially and then through engineering, manufacturing, quality and dispatch. You will be proactive be sales and delivery orientated and be happy to follow up on RFQs , talk with regular and lapsed customers and be a key person in account management.
Your role will involve:
- Onsite office based assistance of customers directly to support requirements via phone, video conference and e-mail.
- Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes.
- Contract review customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
- Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company's representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc.
- Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company.
- Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
- Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
- Identify and contact new business opportunities and new customers in conjunction with the wider sales and marketing programme
- Understand and comply with the sales system, process, and maintenance of the contact database.
- Adhere to and comply with the Quality Manual and procedures.
Our client is happy to develop the right candidate with right approach and attitude or to work with experienced candidates looking to continue their career.
Please apply today for a confidential discussion on the role.
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