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Job Title: Contracts Co-ordinator
Location: Calverton, Nottingham
About the Role: An exciting opportunity has arisen for a Contracts Co-ordinator to join our dynamic Customer Experience Team. This is an office-based position where you will play a crucial role in ensuring our customers have a positive experience with us.
Key Responsibilities:
- Support the Head of Customer Experience and Sales Director in preparing service contract renewals.
- Obtain costings and liaise with customers to ensure contracts are accurate and specific to their needs.
- Handle customer queries regarding contract setup, annual schedules, and more.
- Set up meetings and calls, and accurately enter contract data into our systems.
- Collaborate with other departments to ensure seamless customer service.
Ideal Candidate:
- Comfortable liaising with customers, ideally with a background in the services industry from an administration or account management perspective.
- A team player within a growing SME, quick to learn, and able to work on their own initiative.
- Excellent communication skills, both verbal and written.
- Confident in all aspects of administration and motivated to succeed and hit targets.
- Experience with various software platforms (training provided).
Why Join Us:
- Fantastic opportunity for progression as we are rapidly growing across the UK.
- Be part of a leading provider in our field.
Salary: 25,000 - 30,000
Working Hours:
- Monday to Thursday: 8am - 5pm
- Friday: 8am - 2:30pm
How to Apply: If you are enthusiastic about this role and meet the requirements, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the position.
